Based on: 5 reviews

C/O Luderitz & Daniel Munamaya Str, Windhoek

C/O Luderitz & Daniel Munamaya Str, Windhoek Windhoek Khomas Region Namibia

Goverment Communication Systems

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National telecommunications operator wholly owned by the Government of the Republic of Namibia.

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Telecom Namibia Reviews

3 Star Rating - Telecom Namibia

Rated: 3 Stars

Overall 3.4
Ernst Kubirske
Rated 1 Stars

Customer service really has to improve, especially as it is the national telecommunications operator and its core business is about communication. When trying to solve a problem with our telephone line or account, it is a mission impossible! First you wait for a minute (if you lucky, sometimes even several) and then when you finally get hold of someone and explain your problem, they transfer you to the next department. After the 4th or 5th person, (each in a different department) you end up at the switch board again. Very time consuming as well as frustrating and at the end of the day you wasted 20 minutes plus without having solved the problem.

Ernst Kubirske5 years ago
1
william theron
Rated 2 Stars

not that good waited 2 weeks for m internet to be set up..need some work.

william theron6 years ago
2
Nathan W van Wyk
Rated 5 Stars

very good customer service, they respond very fast to the customers complaints.. first hand experience.. 

Nathan W van Wyk6 years ago
5
Florence Beukes
Rated 5 Stars

Telecom always up to date with their services. Love their internet packages!

Florence Beukes6 years ago
5
Ndeshihafela Haita
Rated 5 Stars

The best telecommunication organisation country wide. they give back to the nation in various ways like bursaries to students.

Ndeshihafela Haita6 years ago
5

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