Vacancies 8th of August 2019

WE ARE LOOKING FOR A RESTAURANT MANAGER

WE ARE LOOKING FOR A RESTAURANT MANAGER for the Outjo Bakery in Outjo, to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Restaurant manager responsibilities include efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences. Responsibilities: Coordinate daily Front of the House and Back of the House restaurant operations. Deliver superior service and maximize customer satisfaction. Respond efficiently and accurately to customer complaints. Regularly review product quality and research new vendors. Organize and supervise shifts. Appraise staff performance and provide feedback to improve productivity. Estimate future needs for goods, kitchen utensils and cleaning products. Ensure compliance with sanitation and safety regulations. Manage restaurant’s good image and suggest ways to improve it. Control operational costs and identify measures to cut waste. Create detailed reports on weekly, monthly and annual revenues and expenses. Schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Train new and current employees on proper customer service practices. Requirements: Grade 12, driver’s license. Proven work experience as a Restaurant Manager or similar role. Proven customer service experience as a manager. Computer Literate, baking and pastry qualification, train new and current employees on proper customer service practices. Strong leadership, motivational and people skills. Experience as Barista. Please e-mail your CV within 7 days to: outjospar@iway.na
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